How do I get my profile verified?

For FR

If you book a privilege or luxury car, you will need to have Drivy verify your profile before you can take the car. You will also need to have your profile verified if you book an Open car, whatever the car category.

For DE, BE, AT & ES

If you book a privilege car, you will need to have Drivy verify your profile before you can take the car. You will also need to have your profile verified if you book an Open car, whatever the car category.

For FR, DE, BE, AT & ES

Once your Drivy rental has been confirmed, you’ll be invited to verify your profile online. You can do this by going to the relevant rental, and clicking on ‘Verify my profile’.

Follow the successive steps:

  1. Check the accuracy of your personal informations. This step is crucial for your profile's verification, name and first name must be identical to the ones appearing on your driving license and identity document.

  2. Upload your ID (front and back) or your passport (the 2 pages where your photo and signature appear). Make sure the upload is clear and readable.

  3. Upload your driving license (front and back). Don't forget to sign your driving license.

  4. Upload a selfie with your face in the center.

For UK

Once your Drivy rental has been confirmed, you’ll be invited to verify your profile online. You can do this by going to the relevant rental, and clicking on ‘Verify my profile’.

For UK drivers

In order to get your profile verified by Drivy, drivers with a British driving licence should provide:

  • A copy of both the front and back of your driving licence
  • A selfie
  • A DVLA ‘check code’, which will share your driving licence information with Drivy

 (more information on how to find your DVLA code here)

Then, follow these steps:

  • Enter your driving licence number, National Insurance Number and postcode


  • Go to the section ‘Share your licence information’

  • Click ‘Get a code’ to generate your share code;

  • Think to cancel any other active codes

The code will come in the following format: XX XX XX XX. Please note that this code needs to be replicated exactly (case and space sensitive), so we recommend copying and pasting or sending a screenshot.

For drivers with a licence emitted outside the UK

Drivers with a licence issued outside of the UK should provide:

  • A copy of both the front and back of your driving licence
  • A selfie

ALL COUNTRIES

NB: The pictures you send us for verification need to be of the original and final documents. For instance, a temporary licence will not be accepted. Find more information on the conditions to rent a car here.

The verification process can take up to 24 hours so we recommend you do this verification as soon as possible within the rental flow to anticipate the potential verification delay.

Once the documents have been verified and approved, you will receive a confirmation email. We will contact you if we need additional documents.

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