How can I update my personal infos or driving license ?

On Drivy, it is essential that your personal informations on your profile are accurate : they are used at the creation of the rental agreement. Your account is personal, you can't lend it to a relative who wants to rent on Drivy : he has to create a personal account under his name.

At the beginning of the rental, informations appearing on the rental agreement will be compared by the owner to the ones appearing on your driving license and your payment card : in case of non-conformity, he will have to refuse to start the rental, according to our insurance conditions..

To update your first name, last name, birth date, driving license number or any other personal information, go to Your account > Edit my profile. You can edit your profile anytime, as long as that doesn't impact the compliance with the rental conditions for the vehicle category.

NB : On Open, if you're profile has the status "verified" and you edit it, our team will have to validate it again - you have to take into account this treatment process for your upcoming rentals.

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