We set up our cancellation policy to avoid last minute cancellations, and reinforce trust on Drivy. However, some exceptional circumstances that are out of the hands of the owner or the driver can prevent performing the rental. In some cases, if Drivy considers that the cancellation reason expressed by the driver is a force majeure situation, Drivy can decide not to apply the cancellation policy and process to a full refund.
Following situations enter “force majeure” and are admissible for full refund :
In these cases, you won’t be compensated for the cancellation.